CLEAR Vault

CLEAR verification doesn't stop at the airport lane — it also applies to healthcare check-in, building access, and other moments where a member needs to prove who they are. Vault gives members a secure, persistent place to store their verified credentials and share them in seconds, wherever CLEAR shows up.

CLEAR verified members' identities at enrollment, but that verification had no home once it was done — members had no single place to store, manage, or reuse their credentials across the growing set of scenarios where CLEAR now applies, from airport travel to healthcare check-in. Each new use case risked re-verifying from scratch instead of building on trust CLEAR already established.

I lead the design of Vault, working across Product and Engineering to define what a credential wallet should feel like inside CLEAR — secure enough for sensitive documents, but simple enough to use in a five-second airport or clinic interaction. My approach centered on treating verified identity as a reusable asset members control, rather than a one-time gate.

I started by cataloguing the credential types Vault needed to support (travel documents, health credentials, access passes) and the moments members would need to produce them under time pressure. From there, I designed the storage, retrieval, and sharing flows to minimize taps at the point of use, while layering in clear consent and visibility controls so members always know what's being shared and with whom.

A member adds a verified credential to Vault once. When they reach a moment that requires it — a TSA checkpoint, a healthcare front desk, a building access point — they open Vault, select the credential, and share it in seconds, without re-entering information or re-verifying identity from scratch.

Vault handles sensitive identity and health data, so every design decision had to hold up against strict security and privacy requirements alongside varying regulatory standards across travel and healthcare contexts. The interface also had to stay fast and legible in real-world sharing moments — a security line or a clinic desk — where members don't have time to navigate complexity.

Before: CLEAR's identity verification lived only at the point of enrollment, with no way for members to reuse or share it elsewhere. After: Vault gives members a persistent, secure home for their verified credentials — usable across travel, healthcare, and access scenarios, wherever CLEAR shows up.

With Vault, a member's verified identity becomes something they actually use — not just a gate they passed through once. Store a credential, and it's ready wherever CLEAR operates, from a TSA checkpoint to a healthcare front desk, shared in seconds and always under the member's control.

Live and iterating. Next up: expanding the set of supported credential types, deepening healthcare and access-scenario integrations, and refining sharing controls as Vault extends into more contexts.